My EFTPOS terminal settled but the approved slip did not print

Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

This site will not function correctly without JavaScript enabled.

Please enable JavaScript in your browser.

My EFTPOS terminal settled but the approved slip did not print

Try to reprint the last settlement slip on your EFTPOS terminal.

EFTPOS terminal	Instructions
Verifone VX520 and VX680	Press FUNC from the Home screen (Mobile VX680) or; Press the button under FUNC (Countertop VX520): Type in 74 Press Enter
Ingenico ict250 and iwl255	Press the MENU button form the Home screen: Select 3 for Batch Select 2 for Last Settlement

If this does not solve the problem call 1800 836 055.

Legal information Privacy policy Cookie & data policy Accessibility Sitemap

© Copyright Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882 (“Suncorp Bank”). Registered office: Level 28, 266 George Street, Brisbane Qld 4000. In accessing Suncorp's site you agree to our Online Terms & Privacy Statement. Please ensure that you read these before accessing the site.

Products and services including banking, superannuation and insurance (including home and car insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank is only liable for the banking products or services it provides and not the products and services of the other companies in the Suncorp Group.