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You can request an Early Release of the funds that you had previously locked away with a flexiRate before your nominated end date through Internet Banking or the Suncorp App. You won’t need to pay any fees to cancel your flexiRate but your entire flexiRate balance will be released, not a nominated portion.

To request an Early Release through Internet Banking:

  • Log in to Internet Banking and select ‘Manage my flexiRates’.
  • Select the flexiRate you wish to release early, then click ‘Next’ and follow the prompts.

To request an Early Release through the Suncorp App:

  • Open up the Suncorp App and head to the ‘Account details’ section of the account you’d like an early release for.
  • Tap ‘End flexiRate Early’, confirm the details and select ‘Release flexiRate’.

Your interest will be adjusted if you choose to release your flexiRate early. The interest adjustment depends on how early in the flexiRate term you request to release your funds, which is outlined below.This simply reduces the amount of interest you’ll receive, and won’t impact the amount you originally locked away.

Proportion of term completed

% of interest payable up to the date we agree to withdraw the term deposit

0% - 25%


26% - 50%


51% - 75%


76% - 100%


For more information, view the Personal Deposit Product Information Document.

Got a Question?

Ask Scout, the Suncorp Virtual Assistant