Everyday Options & Sub-Accounts FAQs
You can rename your sub-accounts easily through Internet Banking in the ‘Manage Accounts & Cards’ section. You can also do so through the Suncorp App by heading to the ‘Money’ tab.
To rename your Everyday Options and sub-accounts through Internet Banking:
- Log in and select ‘Manage Account and Cards' on the left-hand menu.
- Go to the ‘My Bank Accounts’ section where there will be a ‘Designated name’ column
- Click on the ‘Change’ button next to the account you want to rename.
- Type your new account name into the empty field and select the green tick.
To rename your sub-accounts through the Suncorp App:
- Log in and head to the ‘Money’ tab, then select the account you wish to rename.
- Tap the pencil icon to rename the account and then ‘Update account name’.
You can open a sub-account and add it to your existing Everyday Options Account easily through Internet Banking and the Suncorp App. We also have an FAQ to help you rename your sub-accounts, if you’d like to personalise your banking further.
It’s important to note that joint account holders will need to do this by calling 13 11 55 or in person at any Suncorp Store.
You can pay bills directly from your sub-accounts via BPAY or direct debit. You’ll just need to set up a recurring transfer from your chosen sub-account.
To set up a recurring transfer via Internet Banking:
- Log in to Internet Banking and head to the ‘Transfer money’ section.
- Set up a transfer from your chosen account in the ‘Timing’ section and choose the ‘Recurring payment’ option.
To set up a recurring transfer via the Suncorp App:
- Log in and tap ‘Pay/Transfer’, then select BPAY as the ‘Payment Option’.
- Select the account you’d like to pay from and then tap ‘BPAY Biller’.
- Choose from either an existing Biller or select ‘Add New’ and enter their details.
- Type in the amount, select ‘When’ and then tap ‘Recurring’.
- Choose your frequency, start date and if required, end date.
- Select ‘Next’ to confirm and process BPAY.
It’s important to note that funds may take up to 48 hours to reach the debitor.