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Being there when it matters: Kaikoura earthquake

03 August 2017

Suncorp has a proud history in natural disaster response – mobilising claims teams, providing financial relief packages, and helping communities with grants and fundraising appeals. 

We also partner with local government, tradespeople and suppliers to help communities on their road to recovery. 

Following a 7.8 magnitude earthquake that struck the Kaikoura area of New Zealand in November 2016, the region was cut off by road with widespread damage to property and infrastructure.

Suncorp partnered with local food services companies My Food Bag and Goodman Fielder to distribute food boxes to 800 impacted households and emergency services workers in affected regions. 

Suncorp's New Zealand executive responsible for claims Jimmy Higgins said collaborating with local partners makes a world of sense.

"What we do following a natural disaster is one of those moments that matter the most to our customers.  Partnering with My Food Bag meant we could work together to deliver 16,000 hot meals to those that needed it most," Mr Higgins said.

In response to this year's Cyclone Debbie disaster, Suncorp donated $150,000 to the Australian Red Cross to help impacted communities in Queensland and New South Wales. Suncorp also donated $50,000 to the Lismore Flood Appeal to assist with their recovery efforts.  

"We work together with impacted communities on their journey to recovery – we have a responsibility to be there for our customers when they need us most," Mr Higgins said.

Read more about Suncorp's response to Cyclone Debbie our Corporate Responsibility and our year in review

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