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Suncorp re-opens stores and boosts customer support in Townsville

6 February 2019

Suncorp CEO and Managing Director Michael Cameron today announced a $200,000 donation to the Red Cross to provide relief to flood-affected communities in north Queensland.

Mr Cameron said Suncorp was committed to supporting customers impacted by the extensive flooding, which had hit Townsville and surrounding regions.

“It has been devastating to see the impact of the severe weather on these north Queensland communities. We are showing our support with a $200,000 donation that will go towards assisting in the recovery,” Mr Cameron said.

“Suncorp is also offering a financial assistance package for customers impacted by the flooding. The financial relief package provides flexible finance options for those who are experiencing hardship due to the extreme weather.”

Suncorp is urging customers in the region to remain safe as they inspect the damage to their properties, before getting in touch with the insurer to report their claims.

“The safety of our customers in these flood-affected areas is our number one priority, and so our teams are urging residents to take every precaution,” Mr Cameron said.

“Our thoughts are with all of those who have been impacted. Our customer support teams are on the ground, providing initial assistance to those in need.”

Remember, if you can safely access your home and need to lodge a claim visit or call 13 25 24, as well as by contacting any Suncorp brand you are insured with.

Suncorp’s network of brands includes AAMI, Apia, Shannons, Vero, Bingle, Resilium and CIL.

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