Banking you can feel good about.

We’re committing to providing banking services that are good for your world, our world and the world.

We are the only mid-sized Australian bank to be a signatory to the United Nations Principles for Responsible Banking.

We see this as a natural extension of our brand and heritage, which is built on care for our customers and communities and being there in the moments that matter.

Creating a brighter future together

We put our customers at the heart of everything we do. Here are just some of the ways we’re growing our business more inclusively and sustainably.

Making bank cards better.

82% recycled plastic cards. All new Suncorp Bank Visa Debit and eftpos cards are:

manufactured from 82% recycled material collected and re-purposed from post-industrial sources
designed with special features to assist customers living with visual impairments.

Learn more about why our Everyday Accounts are bank accounts you can feel good about.

Rewarding your clean energy commitment.

$3,000 bonus. If you purchase a property fitted with an eligible solar power system, you may be able to receive our $3,000 Solar Home Bonus with an eligible new home loan of $500K+, LVR ≤ 90%.*

Learn more about our Solar Home Bonus.

Reaching net zero emissions

Building futures and protecting what matters are at the core of our response to the challenge of climate change. We’ve committed to a range of actions to accelerate the reduction of our own greenhouse gas emissions.

Learn more about Suncorp Group’s Sustainable Development Goals and our Climate Change Action Plan (PDF).

OUR COMMITMENT

By 2025, Suncorp Bank will be powered by 100% renewable electricity across our operations.
By 2050, we will reach net zero greenhouse gas emissions across our operations.

Assisting with financial wellbeing

Our Everyday Essentials Acccount is a day-to-day transaction account for lower-income customers and concession and health care card holders. It’s designed to make banking accessible for everyone.

Providing accessible banking with

21,872

Everyday Essentials Accounts^{^}

Since 2016, we have partnered with the Financial Basics Foundation to help build a nation of money-confident kids. The ESSI Money Game (Earning, Spending, Saving & Investing) is available free to all Australian high schools, giving kids a fun way to learn how to make smarter financial decisions.

We also continue to take a proactive approach to identifying customers in vulnerable situations and addressing the underlying issues that contribute to vulnerability. Learn how we’re supporting our most vulnerable customers.

We’re inspired by you.

We’re proud to support local businesses and inspired by the amazing people behind their success, like Scout Cafe’s Susannah Whitehorse.

Learn more about Susannah and her commitment to growing a sustainable business.

Voiceover of Susannah Whitehorse, Scout Café owner:
“One of the reasons I wanted to open a business was I'd always worked in hospitality and it was just time to do it for myself.

When we opened on day one, I had no idea what it was going to be like or whether or not we'd still be here. But from the beginning I think the Petrie Terrace community really accepted Scout and encouraged us.

The building itself had been empty for 16 years so they were really ready for something. To have them embrace it the way they did was everything. It enabled us to get the ball rolling and get going.

At Scout, it's a bit more than good food with a coffee. We've definitely made that the basis of our service but we also try as much as possible to inject sustainable practices into our day-to-day running of the café.

We're selling reusable coffee cups and we try as much as possible to use local produce that's in season. We've got a really good relationship with our fruit and veg supplier Vasili. We can communicate with him really easily about what's going on in the markets, what we should get in what we should put on the menu. So we try to change the menu every three months, so we can always make sure everything's really in season and fresh.

And then we’ve been adding on other things like lovely raw local honey. It's really been popular. Dad's always had bees. He had so much honey for a while, he said, “you want to sell it in the café? And I thought it was perfect, so we've been selling it here for about two years.

Owning my own business is definitely the most challenging thing I’ve ever done but I wouldn't have it any other way. It gives you so much more freedom to grow and learn.

You're making all the decisions yourself. I feel really proud, really grateful I’ve sort of been living the life that I wanted with my own business and the successful café. It's been the best thing that's ever happened to me.”

What’s next?

Your feedback helps us shape the initiatives that will see us realise our ambition.

We asked our customers to tell us what matters most to them and how we can help them create a brighter future. More than 7,000 responded– thank you if you were amongst them!

In listening to your feedback, it was clear that the two pillars that underpin our ambition — sustainability and wellbeing — struck a chord.

First Question: How do you feel about Suncorp Bank’s new ambition?

43% of respondents said they were very positive
26% said they were somewhat positive
13% said they were neutral
15% said they were negative

Second Question: What aspects of wellbeing are most important to you?

78% of respondents said paying my bills on time was important
75% said a society that is accessible to all and doesn't discriminate
74% said knowing there's support if needed
71% said financial literacy for kids

Third Question: What aspects of sustainability are most important to you?

83% of respondents said reducing plastic waste was important
80% said protecting our oceans was important
80% said renewal energy was important
77% said climate change was important

Online survey conducted August-September 2021. Results reflect 5,950 completed survey responses.

Things you need to know

* The $3,000 Solar Home Bonus Offer is only available when the borrower/s are approved for and settle an Eligible Home Loan with Suncorp Bank meeting the following criteria (1) Forms part of new lending of at least $500,000; (2) Loan to Value Ratio, including Lenders Mortgage Insurance where applicable, is less than or equal to 90%; (3) a Suncorp Bank transaction account is held in the name of all borrower/s; (4) the security property is either a detached house or townhouse; and (5) has an eligible solar power system installed at the security property and acceptable evidence is provided to the Bank upon request. View full Terms & Conditions.

^ As of 29/01/22.

Banking products are issued by Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882 (“Suncorp Bank”) to approved applicants only. Please read the relevant Product Information Document, Lending Fees and Charges and the Home Package Plus Terms and Conditions before making a decision regarding any Suncorp Bank products. Fees, charges, terms and conditions apply and are available on request or on our Product Information Documents and Forms page.