We know you want more straightforward super - without unnecessary bells and whistles - that’s why we created Suncorp Brighter Super™.
We will commence transferring customers soon to Brighter Super, so they can start to enjoy all the new features and benefits.
Customers will be transferred during December 2016.
We’ve sent you information about the changes and what it means for you. Please ensure you take the time to read this.
In addition we have created a special website which contains information about the differences between the old products members currently have and Brighter Super, copies of the notifications we have sent, the Product Disclosure Statement and other product information. (Please visit brightersuper.com.au. NB You’ll need to enter the personalised link we have provided to you in your letter.)
Transaction freeze period
Importantly, to help facilitate a seamless migration, there will be a transaction freeze between 11 November 2016 and 5 December 2016 (inclusive).
During each ‘freeze’ all transactions such as allocation of contributions, rollover requests etc will not be processed, but when each ‘freeze’ is lifted, ‘catch up’ processing will commence for all transactions requests made during the ’freeze’ period.
What happens next?
Once your new account is ready, we’ll write to you with details about how you can access it online. We’ll then send you everything you need to know via your Brighter Super online account.
Advisers will be able to access information via Brighter Super online.
If you require assistance or would like to talk to us about these changes: