SuperStream: Streamlining super administration

SuperStream, part of the government's ‘Stronger Super' reforms, is the ‘umbrella’ name for a package of reforms designed to streamline the 'back office' administration and processing of superannuation providers.

The changes come into effect from 2013 through to 2017. They include proposals to:

  • Allow the use of Tax File Numbers as identifiers for super account searches, consolidation and reporting
  • Encourage use of technology to improve superannuation processing efficiency
  • Improve the efficiency and speed of processing of fund-to-fund rollovers
  • Streamline the way super contributions are made by employers
Key dates and changes
Reform detail

July 2013

New data standards: Super funds able to use new data and e-commerce standards.

November 2013

E-Rollovers in and out: Suncorp implemented electronic processing of rollovers in and out – reducing time taken to transfer member’s rollover amounts in and out from 28 days to 3 days.

30 June 2014

Intra-fund -Consolidation: Where a member has multiple accounts within a super fund, funds will be required to consolidate these accounts where possible.

From 1 July 2014 to 1 July 2015

Electronic super contributions: Employers with more than 20 employees will be required to comply with minimum data standards and use electronic payments when transacting with us. 

From 1 July 2015 to 1 July 2016

Electronic super contributions: Employers with less than 20 employees will be required to comply with minimum data standards and use electronic payments when transacting with us for all employer contributions.

To be announced

Payslip superannuation reporting changes: The Government is yet to release details and implementation dates for employers to include additional super contributions information on employee payslips.

If you are an existing user of Suncorp EASE and you would like to get started on meeting the new data standards by updating your employee data, click here to view the data augmentation guide.

Get started early and use electronic super contributions today

Suncorp EASE™is our online administration system and payment solution designed to meet all your superannuation and future SuperStream compliance obligations. We’ve updated our solution to ensure it complies with the data and payment standards outlined by the ATO.

If you’re not using Suncorp EASE™, by registering now you can take advantage of:

  • Simplicity - one easy-to-use online interface for managing multiple super payments.
  • Control - employee information and super payments at your fingertips.
  • Flexibility - choose whether to input each employee’s details on screen individually, or upload a payroll file if you’ve got lots of employees.
  • Compliance - with the ATO data and payment standards from July 2014.

If you’d like to know more about the benefits of Suncorp EASE™, call us on 1300 172 639 and we’ll talk you through it. Alternatively, you can email us at

You can view an online demonstration and find out more about it on our website at

Intra-fund Consolidation

Intra-fund Consolidation is part of an annual process that we are required by law to undertake to identify members who have more than one account, and consolidate these accounts into a single account based on a set of criteria (we call these ‘rules’). We will consolidate the accounts if we believe it is in the members ‘best interest’.

Importantly we communicate with members about any change to their accounts and there is no cost to members for the consolidation of accounts and there will be no change to existing investments or insurances. In addition, pension accounts are not impacted by intra-fund consolidation.

Suncorp’s annual approach to Intra-fund consolidation has been outlined in additional detail in the document below.

Suncorp Intra-fund Consolidation Rules Document (click here to open PDF)

More information

We’ll be writing to you in the coming months, to help support you through these changes.

In the meantime, it’s a great idea to familiarise yourself with your obligations under the SuperStream reforms. To learn more – read the Australian Taxation Office’s information for employers on the new obligations and payment standards.