SafeTrak Transit and Storage Insurance

Insurance

 

Transit and Storage cover for your household goods

SafeTrak insurance covers household goods and personal property for certain transit and storage risks when they are being transported anywhere in Australia by:

  • road vehicle
  • rail or
  • aircraft

Our policy can offer 'new for old' replacement on your insured property, irrespective of age.

Feature Description
Essential Transit cover When you choose Essential Transit cover, the insured property is covered for loss or damage in the period of insurance:
  • when in transit and
  • caused by any of the following Essential Transit insured events.
    • fire
    • flood
    • vehicle or rail collision or accident
    • vehicle overturning or rail derailment
    • aircraft crash or accident.
Comprehensive Transit cover

When you choose Comprehensive Transit cover*, it also includes Essential Transit cover plus the insured property is covered for loss or damage in the period of insurance caused by any of the following extra insured events during:

  • packing in preparation for transit or
  • loading or unloading the transporting vehicle, train or aircraft or
  • transit.

Extra events covered with Comprehensive Transit cover:

  • Theft or non-delivery of the insured property
  • Chipping, scratching, tearing or denting of the insured property
  • Contamination from other property
  • Damage caused by hooks, oil, grease, acid, mud or water
  • Other loss or damage caused by an accident.
*Comprehensive Transit cover is only available if a carrier professionally packs and transports your property.
Storage cover

When you choose Storage cover, the insured property is covered for loss or damage in the period of insurance that:

  • is caused by any of the following Storage insured events and
  • happens while the insured property is in the storage facility at the situation shown on your Certificate of Insurance.

Storage insured events:

  • fire
  • malicious damage
  • storm, flash flood and rainwater run-off
  • theft by forced entry to a storage facility.
Temporary storage cover while in transit

We will cover the insured property for loss or damage caused by storage insured events while the insured property is temporarily stored in a storage facility while in transit. We provide temporary storage cover for the shorter of:

  • up to 30 days while the insured property is inside the temporary storage facility, or
  • until it is removed for transportation to the final delivery point.
No claim form There are no claim forms when you need to make a claim - simply call us and we will manage this process for you.
Call us 7 days a week to make a claim A claim can occur at any time and in recognising this you can call us to report an insured event 24 hours a day - every day!

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Product Disclosure Statement

SafeTrak and Home and Contents insurance are issued by Suncorp Metway Insurance Ltd. ABN 83 075 695 966. Please read the relevant Product Disclosure Statement before you make any decisions regarding any of these products. Contact us for a copy.

General Insurance Code of Practice

We support and adhere to the General Insurance Code of Practice. By incorporating these standards into our business, we fulfil our commitment to provide the highest level of service to our customers, every time. Access a copy of the Code at the General Insurance Code of Practice web site, or alternatively, contact the Insurance Council of Australia by visiting www.insurancecouncil.com.au or phoning (02) 9253 5100.

 
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Make a claim
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Make a payment
Need to make a payment? Online, call us or visit a branch.
 

Contact Us. Call us on 13 11 55. BSB: 484-799 for all Suncorp branches.
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