Under the Financial Transaction Reports Act 1988 we are required to obtain suitable identification from you before we can open an account. The 100 point Check is based on allocating points between 25 and 100 to certain identification documents. For you to be sufficiently identified you must present documents with a minimum total value of 100 points.
To obtain the 100 points, there must be at least one form of identification from Category A (see table below) and if 100 points not achieved, further documents from Category A and/or Category B until 100 points has been achieved.
Note:
- Original documents must be sighted. Photocopies are not acceptable.
- Only one of Passport, Birth Certificate, NSW Birth Card or Citizenship Certificate is acceptable. E.g. can not accept both a Passport and a Birth Certificate.
- Unless otherwise indicated, only current identification is acceptable. Document with an expiry date must be current at the time of presentation.
- Suncorp reserves the right to request additional identification to satisfy the opening of an account.
The table below shows examples of the type of identification that may be accepted in each category. Please contact us on 13 11 55 if you need to find out other alternative identification documents that you can use.
| Points |
Category A Documents |
| 100 |
Under 18 - Birth Certificate (Full or extract is acceptable) |
| 100 |
Under 18 - Passport (Current or Expired within 2 years) |
| 100 |
Under 18 - Citizenship Certificate |
| 70 |
Passport - Current or expired within 2 years (Note: Only one of Passport, Birth Certificate, NSW Birth Card or Citizenship Certificate is acceptable). |
| 70 |
Valid NSW Birth Card |
| 40 |
Australian Driver's Licence - Current with photo and signature |
| 40 |
Education ID card - photo or signature (Issued by a Tertiary Institution) |
| 40 |
Government Card with photo or signature as evidence of financial benefit e.g. Pension card |
| 40 |
Public Employee ID card - photo or signature |
| 35 |
Letter from current Employer - On letterhead and signed by customer and employer |
| 35 |
Council Rates Notice - Rates notice must contain the full name of the signatory, ie: John Smith as opposed to J Smith. For a rates notice to be worth 35 points it must state that the signatory is the owner or occupier of the property to which the notice was sent and the document is current. |
| Points |
Category B Documents |
| 70 |
Birth Certificate (Full or extract is acceptable) Note: Only one of Passport, Birth Certificate, NSW Birth Card or Citizenship Certificate is acceptable. Eg: can not accept both Passport and Birth Certificate. |
| 70 |
Citizenship Certificate |
| 35 |
Mortgage documents (Suncorp or another Financial Institution) |
| 25 |
Credit/Debit ATM Cards - only 1 identification document per financial institution can be accepted. |
| 25 |
Medicare Card |
| 25 |
Marriage Certificate |
| 25 |
Phone, electricity or gas account |
| 25 |
Other Financial Institution Records e.g. bank statements - only 1 identification document per financial institution can be accepted; e.g.: cannot accept a Westpac card and a Westpac statement. |
| 25 |
Proof of Age 18+ card - photo and signature. |
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