ATM Tampering has become an increased method of Fraud. Here you will
find information and tips to follow when using ATMs.
What is ATM Card Skimming?
- ATM card skimming is a method used by criminals to capture data from the magnetic
stripe on the back of an ATM card. The data is then transmitted wirelessly to criminals
waiting nearby.
- The devices are attached over the top of an ATM’s card reader slot.
- PIN capturing is attaching a camera in a certain position on the ATM in order to
capture the user’s PIN.
- ATM card skimming can also be done at EFTPOS terminals in shops. Staff can swipe
your card through a fake terminal before the real one to capture your details.
How to identify an ATM skimming device
- Pay attention to all of the touch and action points on the ATM. (i.e. keypad, card
reader slot, lighting diffusers and ATM keypad area)
- Inspect the front of the ATM for unusual or non-standard appearances around the
card slot reader such as scratches, marks, adhesive and tape residue that could
indicate that the ATM has been tampered with.
- When shopping and paying via EFTPOS, keep an eye on your card at all times.
Examples of Tampered ATMs
- ATM skimming devices can often be very hard to detect. The below example shows a
machine with and without a skimming device attached. Common things to spot are a
non-flashing light on the card slot and sticky residue around the card slot.
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Non-Tampered ATM
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Tampered ATM
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ATM Security Tips
- If you do not feel safe using an ATM or think that it has been tampered with, do
not use it.
- Be aware of your surroundings when using an ATM. Do not use or approach an ATM if
there are people nearby that make you feel threatened. Be suspicious of an ATM if
it has a physical sign on it advising you to use another ATM.
- Do not approach any suspicious people hanging around the ATM under
any circumstances.
- Do not allow anyone to observe you entering your PIN into an ATM. You should cover
the keypad with your hands whilst you enter your PIN, even if you believe you are
not being watched.
- If an ATM does not return your card or does not issue your money stay near the ATM
and contact us on 13 11 55 (+61 7 3362 1222 internationally) immediately.
Download a Guide for more
examples of ATM skimming (PDF, 428kb)
