Injury Tips – Prevention, Action & Recovery

At Suncorp, we care about your business and we're here to provide insurance protection and claims response should an injury occur. Read the injury tips below to prepare your business for the unexpected.

Injury Prevention

  • Ensure adequate training of all employees on workplace safety and emergency procedures.
  • Display adequate safety signage advising of caution or safety equipment to be worn eg. Protective gloves or eyewear.
  • Know & practice competent Occupational Health & Safety - ask WorkCover for advice.
  • Ensure work areas have adequate lighting and emergency exits.
  • Ensure workers wear appropriate footwear.
  • Keep floors, work benches, ladders, walkways clear, clean and even to prevent tripping or slipping.
  • Maintain easily accessible first aid equipment and amenities.
  • Review the design of work stations, height of bench tops, desks and seating.
  • Establish procedures for tasks involving lifting, carrying, reaching, stretching and repetition.
  • Install barriers & fencing around machinery with moving parts.
  • Ensure the safe storage of hazardous chemicals.

Should an Injury Happen

  • Be sympathetic to the injured person and ensure immediate care and safety.
  • Call 000, clearly and calmly ask for an ambulance, explain the situation, provide your address, directions and mobile phone number.
  • Focus on giving & obtaining competent quick care for the injured until emergency services arrives.
  • When appropriate obtain the injured person?s name, contact details, and a description of injuries.
  • Record the incident in your Incident Register.

After an Injury

  • Prepare a detailed record of how the injury/incident occurred.
  • Call Suncorp Claims on 13 25 24 and provide full details of the incident.
  • Thoroughly review incident and identify prevention factors.


Please read the policy wording or product disclosure statement before making any decision regarding products issued by Suncorp Metway Insurance Limited ABN 83 075 695 966. Suncorp claims response will depend on the circumstance of each loss or claim. This information is for general illustrative purposes only, so you should make your own inquiries regarding specific risk or loss control advice, first aid, OH&S, fire evacuation, injury treatment and the like. Please refer to http://www.standards.org.au for a variety of Australian Standards on these and related topics.

 
 
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