Instant Claims
You can make a claim using the following methods
| Claim Type |
Description |
| Phone Claim |
13 25 24
- Please say "Commercial Claims" into the prompt
- You do not have to fill in any forms, all details will be taken over the phone
- Call us (24 hours a day - 7 days a week).
|
Claim Checklist
| Item |
Required details |
| Claim Details |
Before calling, please have the following information ready:
- Your policy number
- Personal details of any other parties involved (if applicable)
- Type of claim – fire, theft etc
- Details of Loss/Event
- Date of Loss/Event
- Address of Loss/Event
- The location of your vehicle
- No quotes are needed before you call us. During the call, we will tell you about the claim process and what you need to do next.
- Your contact details.
|
What happens next
Our consultants will:
- Tell you what you need to do next
- tell you about any applicable excess.
Windscreen/Glass Breakage Claims
We have appointed Windscreens O'Brien and National Windscreens as our Recommended Windscreen repairers. You can contact them on the numbers below:
Windscreens O'Brien
Nationally - 13 16 16
National Windscreens
Queensland: 1800 059 966
New South Wales: 1300 363 662
All Other States: 1300 363 632
Duty of Disclosure
Your obligation to give Us information which could affect whether We insure You and on what terms.
Important Information
Commercial Motor Vehicle Insurance is issued by Suncorp Metway Insurance Limited ABN 83 075 695 966.
