Instant Claims
Use the following methods and information to make a Smart Choice insurance claim.
| Claim Type |
Description |
| Phone Claim |
13 25 24
- Please say “Commercial Claims” into the prompt
- You do not have to fill in any forms, all details will be taken over the phone
- Call us (24 hours a day - 7 days a week)
|
Claim Checklist
| Item |
Required details |
| Claim Details |
Before calling, please have the following information ready:
- Your policy number
- Personal details of any other parties involved (if applicable)
- Type of claim – fire, theft etc
- Date of Loss/Event
- Details of Loss/Event
- Address of Loss/Event
- No quotes are needed before you call us. During the call, we will tell you about the claim process and what you need to do next.
- Your contact details
|
What happens next
Our consultants will:
- tell you what you need to do next
- tell you about any excess applicable
Glass Breakage Claims
We have appointed O’Brien Glass as our Recommended Glass repairer. You can contact them on the number below:
O’Brien Glass - 1800804077
Duty of Disclosure
Your obligation to give Us information which could affect whether We insure You and on what terms.
Important Information
SmartChoice Insurance is issued by Suncorp Metway Insurance Limited ABN 83 075 695 966.
