CTP Insurance FAQ

FAQs about CTP Insurance

Why do I have to have CTP insurance?

Thousands of people are involved in motor vehicle accidents every year. If injured, they'll need medical attention and often rehabilitation. If someone cannot work as a result of the accident, they may even need money to live on. CTP insurance was made compulsory to protect these people who are injured through no fault of their own, and to protect the individual who caused the accident from having to pay the cost of these claims from their personal assets.

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Can I change my CTP insurer?

Yes. You can nominate a change of insurer at any time but the change will only come into effect from the due date for registration renewal.

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Are all CTP insurers the same?

Suncorp is Queensland's favourite CTP insurer. And with good reason.

Suncorp offers more additional cover with our CTP than any other insurer.

Even though CTP Insurance doesn't cover at-fault drivers, Suncorp recognises that even good drivers can make mistakes. That's why we offer Driver Protection Cover as an additional cover at no extra cost to eligible customers.

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Why Youngcare?

We work with injured people and their families every day, trying to find the best options available for their ongoing rehabilitation and care. That's why we're proud to support Youngcare. This amazing charity is making a real difference to the lives of young people who need long-term care, many of whom have suffered serious head injuries as the result of car accidents.

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What is Driver Protection Cover?

Our Driver Protection Cover helps to provide peace of mind with additional cover for eligible at-fault drivers, at no extra cost. The cover includes:

  • Up to $2 million in benefits for specific serious injuries to eligible at-fault drivers, if the vehicle is also comprehensively insured with Suncorp.
  • Up to $1 million in benefits for specific serious injuries to eligible at-fault drivers, where the vehicle is not comprehensively insured with Suncorp and the driver is aged 25 years or over.
  • Access to a lump sum payment of $5,000 which may help pay for upfront costs like medical and rehabilitation expenses.

To find out more about the terms and conditions that apply to Suncorp Driver Protection Cover, click here for a copy of the policy document.

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Does CTP insurance cover damage to my vehicle or other property?

No. CTP insurance does not cover damage to any property. To cover yourself for property damage you will need to arrange separate insurance.

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How do I know whether I have CTP insurance?

Your CTP insurance payment is included in the cost of your motor vehicle registration. If your vehicle is registered in Queensland, you will have CTP insurance. When you buy any Queensland registered new or used vehicle, the CTP insurance transfers to you. If your vehicle is not registered, you are not covered by CTP insurance.

The "Compulsory Third Party Insurance Information" sheet enclosed with your Registration Renewal Notice will show your current CTP insurer.

CTP Insurance and Driver Protection Cover (DPC) are issued by Suncorp Metway Insurance Limited ABN 83 075 695 966. Read the DPC policy wording for full details. DPC is available on Class 1 & 6 Vehicles only.

 
Contact Us
Phone 13 11 60 and follow the prompts
 
CTP in NSW
For Green Slip cover in NSW, visit GIO. GIO is a part of the Suncorp Group
 
Make a claim
Claim Online or call us
on 13 11 60
 
 
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