Make a Claim

Instant Claims

You can make a claim using the following methods

Apply online
 		 Online Claim
  • A claims officer will contact you to discuss your claim.
Apply over the phone

Apply over the Phone

  • Before calling, please have the following information ready
  • Policy number
  • Accident details and personal details of all parties involved
  • No quotes are needed. We will tell you how to get a quote after you lodge your claim
  • You do not have to fill in any forms, all details will be taken over the phone
  • Call us on 13 25 24 (24 hours a day - 7 days a week)

What happens next

Our consultants will:

  • tell you how to get your vehicle repaired quickly and conveniently (remember that all authorised repairs are guaranteed for the life of the vehicle)
  • tell you about any excess or premium effects the accident had on your premium
  • advise everyone involved in the accident on any further action


 

Insurance is issued by Suncorp Metway Insurance Limited ABN 83 075 695 966. Please read the Caravan or Motorhome Insurance Product Disclosure Statements before making any decision regarding these products. Contact us for a copy. The features and benefits described on this page and in our Product Disclosure Statements apply to new customers from 26th November 2012 and existing customers on renewal from 4th January 2013.