Customer Relations

Satisfying our customers with our product range and customer service is important to us and if there are ways in which we can improve, we'd love to hear from you. Whilst dealing with us, you may have an idea or suggestion that can help us improve our service to you. We are committed to treating each customer as an individual and we value your thoughts on any issues concerning your relationship with us.

The Customer Relations Form provides you with the opportunity to voice any compliments, suggestions, complaints, problems or concerns you may have from your experiences with us.

Customer Relations


All of our staff at Suncorp are committed to serving customers in an understanding, efficient and helpful manner. We'd like to make doing business with us as easy as possible for you.

If a staff member has given you exceptional service in any way, please let us know as this is a great form of encouragement and motivation. Send your compliment by any of the following methods.

Contact MethodDescription
Online Lodge a Customer Relations Form
Phone Ring our toll free number 1800 689 762
Fax Print the Customer Relations Form and fax to 1300 767 337
Mail Print the Customer Relations Form and send post-free to the following address:
Customer Relations - RE058
Reply Paid 1453
If you require assistance with completing the form, our staff will be more than happy to help.

If you have any questions, contact us

Locate your nearest Suncorp branch

Download a copy of the "Suncorp Customer Relations" booklet (PDF 132k).


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