Please choose a section below to find out more on how we can assist you.
|Compliments||This section will enable you to send a compliment to an individual or send a general compliment.|
|Complaints||This section provides information on how to lodge a complaint.|
|Problem Resolution||The information in this section details what processes we take to resolve problems and the timeframes in which we will respond to you.|
|External Dispute Resolution||Should you be dissatisfied with our decision on, or the way we handled your complaint, you can make contact with a range of external dispute resolution (EDR) schemes.|
|Your Privacy Protected||This section provides you with information on our commitment to protecting your privacy, as well as what to do if you have a privacy request or complaint.|
|Suncorp Customer Relations||Download a copy of the "Suncorp Customer Relations" booklet (PDF, 132KB).|